LXR Software Support

Troubleshooting Errors


When Launching LXR*TEST 6.0

Error: When I run the LXR*TEST program, immediately I receive error message(s) concerning an ODBC error, OR I encounter an error message concerning the "LXRDATA.mdb" file.

Response: These messages likely indicate that the Microsoft system components that were included in the LXR*TEST installation were not properly installed. The first possible solution is to install the Student Runtime program (located on the installation CD in the folder called "Student") - by installing the Student Runtime program, the ODBC components are reinstalled. If that does not resolve the problem, try uninstalling the LXR*TEST program using the Control Panel's Add/Remove Programs option, and then reinstalling the LXR*TEST program.

Note: When installing LXR*TEST, it is suggested that you close all other applications, including and especially any anti-virus programs running in the Windows Tasktray.



Error: When I run the LXR*TEST program, immediately I receive the error message concerning the "ADVAPI32.DLL" file.

Response: This error typically occurs on Windows 95 machines when running LXR*TEST. To correct this, please install Internet Explorer version 4.0 or later on your machine - this will install the "ADVAPI32.DLL" file which is necessary for accessing encrypted files (there is an encrypted file installed by LXR*TEST).
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Course Offerings
There are currently no course offerings.

For upcoming course opportunities please contact our training department.

Onsite Training Opportunities for LXR*TEST 6.1 at your organization. To learn more, contact our training department today!
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